Charged customers for unwanted insurance. Another disaster for Wells Fargo. Organizational culture that crushed reputation
Organizational culture is like the wind. It is invisible, yet its effect can be seen and felt. When the wind is blowing in the right direction, everything is more easy.
Changing culture proving tougher than expected - Resisting changes to corporate culture. Changing organizational culture is not like changing a flat tire.
The power of small wins - Driving organizational culture change through small wins. The best win is the one that proves the future is possible.
Celebrating milestones injects life into the organization, making it worthwhile for employees to contribute to the long term success of the company.
Smashed windows and organizational culture. The "Broken Windows Theory" and its application to organizational culture. The implications of the broken window theory for the business world are profound.
The rise and importance of shaping organizational culture - Recognizing the need for organizational change. When has the time come to fundamentally change the organizational culture?