Employee engagement remains a challenge for many companies
Recently, Bain & Company analyzed responses from 200,000 employees across 40 companies in 60 countries and found several troubling trends:
Engagement scores decline as employee tenure increases, employees with the deepest knowledge of the company, and the most experience, typically are the least engaged
Scores decline at the lowest levels of the organization, suggesting that senior executive teams likely underestimate the discontent on the front lines
Engagement levels are lowest in sales and service functions, where most interactions with customers occur
Sustainable employee engagement is required
It’s time for executives to turn their current approach upside down. What’s required now is “sustainable engagement”. Take a look at these top five drivers:
Engaging employees remains the critical ingredient
Engaging employees remains the critical ingredient of how companies manage the diverse economic conditions facing their organizations today. Why not start with an atypical question in solving the engagement equation – not “what should we do to engage employees?” but “what do employees need in order to be engaged?
In this incredible time of competing pressures – demand for profitable growth, financial market volatility, political uncertainty, global shifts in workforce demographics and a rapidly shifting technology – a finer point must be put on that core engagement question. Leaders must ask themselves not only “what do employees need in order to be engaged?” but also “what behaviors are we asking them to engage in?”
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Employee engagement remains a challenge for companies — http://www.torbenrick.eu/t/r/qfz
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