Facebook is not just for keeping tabs on friends and filling out quizzes — it can also be used as a highly effective business tool. As Facebook continues to grow, more and more business-to-business companies are setting up Facebook Fan Pages. These pages give a business a home on Facebook and allows their content to …

Will it all be down to 140 characters in the future? Does enterprise know how to speak Twitter? Source: Geek and Poke To shorten the learning curve here are some popular shortcuts or technically called acronym or abbreviation: AFAIK – As Far as I Know B/C = Because BG = Background BFN = Bye for …

A single tweet, YouTube video, or Facebook post could turn as many as 30 people against a company, a survey of UK consumers published by Convergys has found. One in three people (30%) affected by bad service now shares their experiences “virally” via the Internet, the survey results have shown. As they do so, they …

Spellbinders – a five year-old manufacturer of tools for the paper crafting enthusiast – isa great example how to inspire the customer and that way create a demand for their products. They are very active in social media. They maintain a blog with ideas on how to use their products, a Facebook page, a Twitter …