July 6
by Torben Rick
Categories: Social Media
Tags: Social Media, Social Media Trend.
A new “group buying” trend is emerging on the web, in which consumers effectively band together to get better deals or discounts when purchasing products and services. Most group buying sites tend to offer localized deals and discounts in specific cities. Typical offers include percentage discounts at participating restaurants, coupons for savings off a minimum [...]
July 4
by Torben Rick
Categories: Social Media
Tags: Social Media, Social Media Strategy, Social Media Trend.
As more and more businesses dive head-first into the raging waters of social media, having an official company policy surrounding individual tools and services is becoming increasingly more commonplace. Social networks, if used correctly, can be a powerful tool. But it needs guidelines to cover on-line interaction with customers. Why? Employees will have a clear [...]
June 12
by Torben Rick
Categories: Social Media
Tags: Crisis Management, Customer Relationship, Customer Service, Social Media, Social Media Strategy.
When most business leaders think about the advantages of using social media for business, they immediately think of the marketing benefits. However, when a crisis or emergency erupts, the power of social media can be an amazing tool for businesses. YouTube is the most popular video search engine, and no doubt the best and fastest [...]
June 8
by Torben Rick
Categories: Social Media
Tags: Crisis Management, Social Media, Social Media Strategy.
Hurricane season in the Atlantic Ocean has officially begun. Weather experts say 14 hurricanes could be headed to the Midlands. With over a dozen named storms, state emergency management officials are thinking outside the box in order to get prepared, doing something they have never done before. Using social media, participants will be able to [...]