No news is good news is not a management philosophy

Lack of employee recognition

Lack of employee recognition is damaging company performance

The lack of recognition takes a terrible toll on morale, productivity, and, ultimately, profitability.

Recognition is not complicated, in fact, it’s completely to the contrary

Studies consistently show that people need attention from their supervisors in order to stay engaged. Managers with a “No news is good news” philosophy fail to realise that most people perceive a lack of feedback as punishment.

It is both simple and inexpensive for leaders to solve the recognition deficit in their organizations. So get to work!

Celebrate first downs, not just touchdowns. Employees want to be acknowledged for successes affecting the company and are more inclined to drive results when their work is celebrated. Publicly recognizing and rewarding small wins keeps everyone motivated over the long haul. Don’t be the Negative Nelly who says, “Well, it’s great that we just closed that new sale, but we’re still 2 million EURO behind budget this year!”
Show respect by sharing as much information as possible: “The more they know, the more they’ll understand. The more they understand, the more they’ll care. Once they care, there’s no stopping them.
The power of THANK YOU. The reality is that a “thank you” is much more powerful than a bonus!
Make it timely. Don’t wait for monthly meetings or annual performance reviews. Good things are happening all around the organization – notice them and seize any opportunity to acknowledge them
Make it personal. A customized, thoughtful gift will have a bigger impact than something mass-produced, regardless of the price tag
Make recognition as fun as possible

Publicly recognizing and rewarding small wins keeps everyone motivated over the long haul. Make recognition as fun as possible. Verdo Tele celebrating 40% in market share.

Recognition increases productivity and creates an organizational culture of engaged employees, positively affecting the company’s bottom line.

Employee recognition is cost-free (almost) to provide, but costly to neglect. So remember:

No news is good news is NOT Leadership

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No news is good news is not a management philosophy — https://www.torbenrick.eu/t/r/juv
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Torben Rick

Experienced senior executive, both at a strategic and operational level, with strong track record in developing, driving and managing business improvement, development and change management. International experience from management positions in Denmark, Germany, Switzerland and United Kingdom

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View Comments

Beth says:

April 29, 2017 at 8:41 pm

Important point Torben! I've explored some of the work of Angeles Arrien, who had cultivated interesting research as a cultural anthropologist and she shares some similar views regarding the importance of recognizing people and ways to do this sincerely.