Blog

Engaging with customers on twitter can lead to shitstorm

What do Nestlé, British Gas and JP Morgan have in common The reputation of Nestlé suffered immensely in recent years for various reasons. With the aim to improve their reputation, Nestlé launched a PR-campaign in...

agile organizational culture

Competing through organizational agility Adapting to change in a rapidly changing business environment In today's business environment, organizational agility is no longer a luxury, but a necessity. Competitive advantage depends on the ability to move...

Organizational culture the business game changer

Organizational culture is today's major performance differentiator This is something that has been observed over the years by organizations around the globe and ironically not many take it up seriously. Yes, its organizational culture! Companies with...

watch industry hit by disruption

The watch industry in trouble - watch industry hit by disruption To those that lived through the "quartz crisis" of the '70s - when cheap Japanese quartz watches threatened to overtake the market, pushing Swiss...

Company culture that led to unethical behavior

Company culture that led to unethical behavior - Toxic corporate cultures that give rise to disasters - The dark side of the performance management The scandals have illustrated how the behaviours of managers can have...

Chanage Management - Barriers to organizational change

The more things change, the more they stay the same Organizational culture change is not easy, but it is important. Breaking down the barriers to organizational change. In 1849, French journalist Jean-Baptise Alphonse Karr wrote...

Managing organizational change management

Change management is tough - The hard side of change management Managing organizational change management is tough, but part of the problem is that there is little agreement on what factors most influence transformation initiatives....

CREATE a culture change - Driving cultural change

Driving organizational culture change - CREATE a culture change The hardest part of a business transformation is changing the organizational culture - the mindset and instincts of the people in the company. Organizational culture is...

Iceberg spotted too late - Business unsinkable - Think again

Iceberg spotted too late - The ranks of seemingly unsinkable companies is growing fast The iceberg was spotted too late, too many of the Titanic’s watertight compartments were breached, the lifeboats were too few and...

The potential of mobile pay in a nutshell Mobile payments promise to merge one of the oldest tools of society - money - with one of its newest: smartphones. This will improve ease-of-use and security...

Focusing on product not technology – Customer needs first

Disruption as a result of breakthrough technology At a time when digital technology is transforming one industry after another, large companies tend to view innovation and disruption as the result of breakthrough discoveries or technological...

Cash is being replaced by digital alternatives Most people think of a cashless society as something that is way off in the distant future. But, that is simply not the case. The truth is that...