Top 12 reasons why people resist change

Organizational change - Reasons why people resist change Expecting resistance to change and planning for it from the start of…

10 years ago

5 inspirational social media campaign videos

There really has been a huge rise in social media videos and it seems that every brand makes a video…

10 years ago

Social networks key to improved customer relations and product development

Akio Morita, co-founder of Sony, once said: We don't ask customers what they want - we tell them what they…

10 years ago

Top 20+ awesome quotes on change management

Quotes on change management Quotes on change management are useful to help motivation & inspiration & create success in business &…

10 years ago

Parody as a tool in social media attack

BP parody attack Social media, from the perspective of a business, is great. The ability to communicate directly with an…

10 years ago

Is there anybody out there - Customer service and social media

Are your customers asking the very same thing Roger Waters famously asked on the 1979 Pink Floyd classic The Wall:…

10 years ago

The ability to embrace criticism on social media

Even if your business chooses not to engage in the online conversation, people are talking about your products and services…

10 years ago

12 social media attacks and disasters

One mistake is all it takes for social media to turn against your brand For all the praise that brand…

10 years ago

Complaining customers as an opportunity to improve business

Companies love positive feedback - they post it on their website and use it as marketing fodder. But what about…

10 years ago

Top 10+ key elements in creating a high performance culture

High performance culture are not dependent on one simple factor High performance culture are not dependent on one simple factor…

10 years ago

How to use social media as a crisis management tool

Bank customers hitting back through social media

10 years ago

Storytelling an important part of change management

What do stories have to do with change management - Storytelling can be a powerful tool when leaders want to…

10 years ago