Trust was once an expensive pursuit Banks were built from luxurious materials in bold architectural forms, with sturdy marble pillars and adornments to provide the most powerful declarations of solidity,…
There is a big distinction between a company that makes digital-enabled products and services and digitally-enabled/digital company which requires a difficult transformation. Royal Caribbean is embarking on the latter course….
Foster a mindset of continual business improvement Many businesses aspire to maintain a culture of continuous business improvement. Whatever happened yesterday isn’t good enough for tomorrow, because tomorrow is an…
Digital transformation — the use of technology to radically improve performance or reach of enterprises — is a hot topic for companies across the globe Thanks to digitization, companies across…
A strategy that is at odds with a company’s culture is doomed To right an organization headed for trouble, leaders need to build a culture that supports strategy implementation. Give…
Changing how companies fundamentally approach their markets and service their customers Marketing has changed more in the last couple of years than it did in the 20 years before that….
Take advantage of any change the market brings Why can some companies take advantage of any change the market brings, while others struggle with the even the smallest internal or market-necessitated modification?…
Old sources of advantage don’t matter much anymore Old sources of advantage, like manufacturing power, distribution strength, even mastery of information flow, don’t matter much anymore. The value of products…
In Formula 1 pit stops have been evolving for decades There’s an adage in the Formula 1 racing that races are won in the pits. But it hasn’t always been…
Strategy in a world of constant change Business is becoming ever more complex and according to several major studies less than half the global CEO population feel their organisations are…
Why do continuous improvement initiatives fail to sustain? Lately I facilitated a discussion around this question “Why do continuous improvement initiatives fail to sustain?” on LinkedIn. There where many responses that…
Why do continuous improvement programs fail? What do weight-loss plans and continuous improvement programs have in common? They typically start off well, generating excitement and great progress, but all too often…
