May 21

Fail to understand the power of social media

by Torben Rick 1 Comment
Categories: Social Media
Tags: , , , .

intel-facebook Intel was attacked this week by activists opposed to minerals mining in the Congo inundated Intel’s Facebook page.

They wanted Intel to pledge its support for a congressional bill that would restrict the import of “conflict minerals” that contribute to fighting in the war-torn country. Intel is among the biggest manufacturers in the electronics industry, which is highly reliant on a range of minerals.

In the beginning of the week, supporters of the bill dominated the discussion on Intel’s Facebook page, with dozens of critical comments – many of them identical. It was all part of a grassroots campaign using Facebook in a new way to get support for the bipartisan Conflict Minerals Trade Act that is making its way through Congress. The bill would regulate the global trade in conflict minerals that has fueled years of civil wars in which more than 5 million people have died in the Congo. These conflicts feature rape as a war weapon and some of the most horrific mass atrocities the world has ever seen.

Intel shut off discussion on its Facebook page and told its audience:

intel-facebook-clossing

Closing comments set off howls of protest and Intel had to apologize:

intel-facebook-sorry

It turns out that even a high tech company like Intel can fail to understand the power of social media in the hands of activists.

Other companies have been similarly attacked through social media:

Short URL & Title:
Fail to understand the power of social media — http://www.torbenrick.eu/t/r/otz

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Related posts:

  1. How not to handle a social crisis
  2. Facebook used as online movement against companies
  3. Social media as an activist tool
  4. Twitter used for social media attack
  5. Educate employees about the use of social media and its impact

This entry was posted on Friday, May 21st, 2010 at 8:58 am and is filed under Social Media. You can follow any responses to this entry through the RSS 2.0 feed.You can leave a response, or trackback from your own site.

One Response to “Fail to understand the power of social media”

  1. Welcome to the Dark Side of Social Media « The Marketing Journalist on May 26th, 2010 at 6:41 pm

    [...] deemed were “offensive” comments from the page. For more details, I would recommend reading Fail to Understand Social Media by Torben [...]

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