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The high degree of customer loyalty which was normal in the “good old days” is now just a pleasant memory of times gone by. Now customer loyalty is disappearing in a hurry. But this is not the [...]

Leaders are confronted with an increasing rate of change and complexity and need to find ways to deal with it. Leading your company through change has become different from how it was ten to twenty ye[...]

Today’s world is moving at an ever increasing pace. New technologies, opportunities, threats all force companies to have the ability to be able to change rapidly in order to stay competitive and sur[...]

We live in an era of profound and accelerating disruption: technological growth, the information age, changes in customer loyalty and consumption, changes in global economy and the business environmen[...]