To right an organization headed for trouble, you need to build a culture that supports strategy implementation. Give employees a reason to care about your customers, their colleagues, and about how to do business right in a world that rewards cutting corners and compromising values. During a turnaround, don’t focus exclusively on distinguishing yourself from [...]

One of the most baffling and recalcitrant of the problems which business executives face is employee resistance to change. Even if these resisters are few and far between, they can quickly erode momentum and stop change in its tracks. How to get people on board: Hard facts Use evidence to show that change is necessary [...]

Sustaining success depends on an organization’s ability to adapt to a changing environment - whether it’s an external change, such as a transformative technology or a changing economy, or an internal one, such as a restructuring or key process overhaul. Unfortunately, 70% of organizational transformations fail. Why? Because to many crucial elements in the change [...]