The right way to hold people accountable
Accountability is not simply taking the blame when something goes wrong. It’s not a confession. Accountability is about delivering on a commitment. It’s responsibility to an outcome, not just a set of tasks. It’s taking initiative with thoughtful, strategic follow-through. And it’s necessary at all levels of the hierarchy.
How to create a high performance organization
How to create a high performance organization? Actually, it’s SIMPLE
Strong cultures empower their people, they recognize their talents, and give them a very clear role with responsibilities they’re accountable for. It’s amazing how basic this is, but how absent the principle is in many businesses.
S = Set expectations – The first step is to be crystal clear about what is expected
I = Invite commitment – Buy into the goals
M = Measure progress – Measure their ongoing performance
P = Provide feedback – Honest, open, ongoing feedback is critical
L = Link to consequences – Administering appropriate consequences
E = Evaluate effectiveness – Review how the process has been handled
A SIMPLE approach to high performance organization
These are the building blocks for a culture of accountability. The magic is in the way they work together as a system. If one is missed, accountability will fall through that gap!
Don’t neglect any of the six areas!
The dark side of the performance management
Goals are an integral part of most employee review processes and are commonly tied to pay, rewards and bonuses. However, the potential for goal-setting to enhance performance may come at the cost of ethical behavior.
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A SIMPLE approach to high performance organization — https://www.torbenrick.eu/t/r/eju
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