Need a business case for employee engagement? It seems that many executives and HR professionals still struggle defining the business case for employee engagement. But there is no need for an traditional business …

To deliver growth, performance management must become more strategic and take into account the organization’s culture and how this support – or hinders – business performance. Performance management …

The customer driven organisation The focus of any organization, no matter how big or small, must be the customer. Unfortunately in today’s business climate there is a lot of lip service paid to focusing on the …

Up until five years ago, over-the-fence word-of-mouth (WOM) was king, and any business with hopes of survival relied on those “Peter told me you do great work” phone calls. Now, we’re all neck-deep in social …

How to hold people accountable? How to create a corporate culture of accountability and hold people accountable? How to create a high performance organization? Actually, it’s SIMPLE: S = Set expectations I = …