Month: June 2012

The new battleground for customer to air their grievances about companies Is social media the new battleground on which individuals air their grievances about companies? A survey conducted by commun[...]

Driving and managing change will remain the number one priority for leaders according to a recently published study. But the reality is that most change efforts fail. Many of these failures can be tra[...]

Disruptive ecommerce model Recent studies all over the world predict massive growth in the e-commerce sector in the coming years: After a healthy 12.6% increase to $176.2 billion in 2010, U.S. onlin[...]

Massive disruption is coming, and the only question is whether your company is going to cause it or fall victim to it. Incremental change does not disrupt an industry but radical change does: Onl[...]