Social Media

A bad experience shared on the Internet can travel We now operate in a world where hundreds of millions of people are seamlessly connected through devices and the Internet - sharing billions of piece[...]

Obscene Twitter update Business beware, be very sure who is tweeting on behalf of your organisation otherwise there is a risk that your facing the same problem as Vodafone UK did. The Vodafone Twi[...]

Social media has given consumers a whole new voice so companies better not give consumers anything bad to talk about. Taco Bell What happens when your brand gets its 15 minutes of fame on YouTube, b[...]