Business improvement - Change Management - Organizational Culture - Strategy

The impact of bad customer service experience
The impact of bad customer service experience

The social media world has turned into a venue where really upset people who used to never really have a voice now have a way to make your company suffer for making them upset. Customer...

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Digital disruption comes to the taxi industry
Digital disruption comes to the taxi industry

Digital disruption are changing the landscape Disruptive technologies are changing the landscape now and into the forseeable future. The taxi industry has been ripe for disruption for decades. But only technology has allowed it to really...

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Organisational culture eats strategy
Organizational culture eats strategy for breakfast, lunch and dinner

What is more important: Strategy or organizational culture Culture eats strategy for breakfast a phrase originated by Peter Drucker and made famous by Mark Fields, President at Ford, is an absolute reality! Any company disconnecting...

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Traditional organizational hierarchy is soon history - The end of management
Traditional organizational hierarchy is soon history

Modern management is nearing its existential moment Some say the traditional organizational hierarchy is soon history and we end up facing with something completely new, a new way of how businesses communicate and create value....

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Brick and mortar music stores hit by streaming services
Brick and mortar music stores hit by streaming services

Fallen in the age of iTunes, Tidal, Spotify and Apple Music The web has already disrupted plenty of industries - now the time has come for many brick and mortar music stores. They are facing...

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It is time to say goodbye – Now culture integration starts
Time to say goodbye - Now corporate culture integration starts

Nokia was once the dominant force in the cell phone world The company was founded nearly 150 years ago and it went through a number of iterations before it became the cell phone giant most of...

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Avoid an organizational monoculture
Avoid an organizational monoculture - The danger of complacency

The danger of complacency Avoid an organizational monoculture Many companies as they get larger tend to get into a monoculture mentality - but living in a bubble is one of the biggest mistakes executives can...

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Organizations don't change. People do - or they don't
Organizations don’t change. People do - or they don’t

Organizations will not change if people do not change Change is a constant in business today – in fact, it’s the only thing that’s guaranteed! Yet, if it’s so common, why do so many organizations...

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The 6+ most dangerous words in business

Toxic phrases that have no place in the workplace How often do you hear those words around your organization? Wasn’t it only last month that a senior manager blocked a new employee's suggestion with that...

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The future of B2B marketing
The future of B2B marketing - fasten your seat belts

The marketing world's dramatically changing landscape The future of B2B marketing is extremely complex The future of marketing is fast moving, constantly evolving and a point of intrigue for both B2B and B2C marketers. The...

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Questions to ask before embarking on any change - Change Management Why How What When Who
Top 40+ questions to ask before embarking on any change

Organizational change management checklist Change management: why, how, what, when, who Companies increasingly face competitive pressures related to rapid and continuous adaptation to a complex, dynamic and highly interconnected global environment. When embarking on a...

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Change management is a dolphin, not a whale
Change management is a dolphin, not a whale

Change management should be like a dolphin, not a whale Change management is a dolphin, not a whale. What? Wait. Dolphins and whales? Whales and dolphins are marine animals and they live in oceans around...

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