Word of mouth’s growing importance Consumers have always valued opinions expressed directly to them. Companies may spend millions of Euro's on elaborately conceived advertising campaigns, yet often what really makes up a consumer’s mind is...
Overcome employee resistance to organizational change Resistance to change can doom organizational transformation In the 1920s, H.P. Lovecraft said: The oldest and strongest emotion of mankind is fear, and the oldest and strongest kind of...
What have the invisible man and the organizational culture in common Do the invisible man and the organizational culture have anything in common? Too many leaders assume they know what their organizational culture is. Often...
What is the internal organizational culture like at Amazon If there was anyone left who thought Amazon was a doe-eyed startup with a penchant for brightly coloured bean bags and office trampolines, they must have...
The relentless evolution of technology From clunky phones to the sleek smartphones of today, the evolution of cell phones has been fast-paced. It's hard to imagine that 25 years ago, a cell phone battery would...
Old business models are being transformed digitally The brick and mortar way of doing business is already becoming outdated. The old business models are being transformed digitally. Technology being an enabler is changing the fundamentals...
Mastering the art of changing quickly is now a critical competitive advantage Today’s world is moving at an ever increasing pace. New technologies, opportunities, threats all force companies to have the ability to be able...
Business models can no longer be treated as stone tablets One thing’s for sure, business models can no longer be treated as stone tablets divined by wise men on mountains to last for eternity. They...
Change quickly and successfully For companies to survive and strive in today’s competitive environment, they will need to change quickly and successfully. Managing change is now a core competence that can no longer be considered...
A strategy that is at odds with a company's culture is doomed To right an organization headed for trouble, leaders need to build a culture that supports strategy implementation. Give employees a reason to care...
Organizational culture is the shadow of the leadership Leaders shape company culture through their behaviors The behavior of the senior team has a direct impact on the performance and productivity of the entire organization The...
Impact of social media in today's business world The rise of social media has given customers unprecedented access to companies. This can be a double-edged sword: companies are able to communicate with customers in more...
