Business improvement - Change Management - Organizational Culture - Strategy

A new way to use social media to take on a big corporation

What would you do if an airline lost your luggage? What would you do if an airline lost your luggage? Complain to a manager? Send them an angry email? Take it to Twitter? Fed up...

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Social media failure from AT&T
Just another corporate social media failure

Social media failure from AT&T Just another corporate social media failure - this time a marketing mess-up from AT&T. There are still companies that need to recognize that a social media presence is not a...

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Customer revolt
Customers have the power to make changes - Customer revolt

Social media has played an important role both in the recent wave of mobilisations in the Arab world and in protests across Western countries, such as the Occupy movement across cities worldwide But social media...

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The sharing economy - Transform to avoid disruption

How to avoid business disruption? What’s the key to avoid business disruption? Technology startups are disruptive because they are driven by a desire to solve an unsolved problem in a unique way and create new...

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The sharing economy - fish
Sharing economy - Yours, mine - no matter: sharing instead of owning

Humans have been bartering and swapping goods since cavemen loaned out the first thigh bone. But the internet has kicked sharing to new heights. The explosion of peer-to-peer networks - think Airbnb, Lending Club - has...

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How not to use hashtags to market products and services

Marketers need to recognize that a social media presence is not a billboard - it's not an empty space that you can buy and slap your message on. When you engage in a social media...

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Neighbors used to share a cup of sugar
Neighbors used to share a cup of sugar

Can you imagine opening the door these days to your neighbor standing there asking to share a cup of sugar? Or is it just a remedy from the old days? Connecting neighbors to share Nowadays...

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trust is key In the sharing economy
In the sharing economy building trust is key

Where there is trust, there can be collaboration In the sharing economy building trust - along with convenience - is one of the biggest factors. The fastest growing startups in the sharing economy are those...

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sharing economy - hole in the wall
In the sharing economy convenience is a huge factor

Don't need a drill Hamburg - Germany's 2nd largest city - has 1.800.000 inhabitants. How many drills are there in this city? Probably orders of magnitude more than we actually need. But what many inhabitants...

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The sharing economy
The drivers behind the rise of the collaborative economy

I don't need a drill. I need a hole The past few years have witnessed the rise of what’s called collaborative economy which implies sharing of physical, virtual and intellectual goods. The new model of...

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Slideshare presentation: The rise of the sharing economy

Once upon a time Once upon a time, one fundamental of the economy was pretty simple. If you wanted something, you bought and owned it. But now we have the rise of the sharing economy. The...

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Peer-to-peer booking sites
Peer-to-peer booking sites a threat to hotel business

In the last couple of years, we have seen the launch of several peer-to-peer services. From peer-to-peer accommodation, peer-to-peer lending to peer-to-peer task, the internet is turning us from consumers into providers and challenging established...

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