Organizational change - Reasons why people resist change Expecting resistance to change and planning for it from the start of your change management progamme will allow you to effectively manage...
There really has been a huge rise in social media videos and it seems that every brand makes a video to highlight the great work they have been doing. Not...
Akio Morita, co-founder of Sony, once said: We don't ask customers what they want - we tell them what they want. I'll take his word for it, since Mr. Morita...
Quotes on change management Quotes on change management are useful to help motivation & inspiration & create success in business & management. Companies most likely to be successful in making change...
BP parody attack Social media, from the perspective of a business, is great. The ability to communicate directly with an audience and create a more personal relationship with them can...
Are your customers asking the very same thing Roger Waters famously asked on the 1979 Pink Floyd classic The Wall: Is There Anybody Out There? In today’s competitive world, a...
Even if your business chooses not to engage in the online conversation, people are talking about your products and services whether you like it or not. Surely it’s far better...
One mistake is all it takes for social media to turn against your brand For all the praise that brand advertisers have for social media, they must be aware that...
Companies love positive feedback - they post it on their website and use it as marketing fodder. But what about when feedback is, well, less than pleasant? What can you...
High performance culture are not dependent on one simple factor High performance culture are not dependent on one simple factor or as a result of one or two things. The...
Bank customers hitting back through social media
What do stories have to do with change management - Storytelling can be a powerful tool when leaders want to drive organizational change There’s nothing new about storytelling. Long before...
