Transformation in an age of disruptive change – the role of feelings

Successful transformation requires an intimate understanding of the human side

The disruptive change storm is raging unabated forcing many different companies to change their business model.

Successful transformation requires an intimate understanding of the human side – the companies culture and people and behaviors must be changed to deliver the desired results.

Change is not just hard facts but also a result of our thinking and emotions – put them together and they turn into a change in feelings and consequently our behaviour.

Resistance to change comes from a fear of the unknown or an expectation of loss. The front-end of an individual’s resistance to change is how they perceive the change. The back-end is how well they are equipped to deal with the change they expect.

An individual’s degree of resistance to change is determined by whether they perceive the change as good or bad, and how severe they expect the impact of the change to be on them.

When fear prevails

When fear prevails, things that employees are asked to do are passively accepted, they are not inclined to make improvements and they do the job just to secure the flow of income.

Infographic: Resistance to change in organizations

Reduce the likelihood of resistance to change

In an organization that has a culture of trust, transparent communication, involved, engaged employees and positive interpersonal relationships, resistance to change is easy to see – and also much less likely to occur.

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Transformation in an age of disruptive change – the role of feelings — http://www.torbenrick.eu/t/r/nui

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About the author

Torben Rick Experienced senior executive, both at a strategic and operational level, with strong track record in developing, driving and managing business improvement, development and change management. International experience from management positions in Denmark, Germany and Switzerland Recommendations

About the author

	Torben Rick
Experienced senior executive, both at a strategic and operational level, with strong track record in developing, driving and managing business improvement, development and change management. International experience from management positions in Denmark, Germany and Switzerland View full profile